|
● 学习英国口语入门级课程，您将掌握：
| 主题 |
课程内容
|
| 1.Saying hello: |
Greet people and introduce yourself. Say your name, your job, your nationality and where you come from and live.
学习欢迎人和自我介绍，说你的姓名，工作，国籍，从哪里来以及住在哪里 |
| 2.A bus trip: |
You want to buy a bus ticket in London. Ask for directions. Ask for and tell the time. Deal with money.
你想在伦敦买一张公共汽车票，询问方向，问及回答时间，花钱 |
| 3.Bed & Breakfast: |
You reserve a room in a Bed & Breakfast. Ask simple questions, learn prepositions of place.
你在Bed & Breakfast预定了一个房间，学习表示地点的介词 |
| 4.A city tour: |
You visit a British city. Find your way round the city and ask questions.
你在一个英国的城市中旅游，在城市中找路，及问问题 |
● 学习英国口语初级，您将掌握：
| 主题
|
课程内容
|
| 1.Arriving in England: |
Greet and introduce yourself to a pen pal from abroad using formal conversation techniques. Give precise information about yourself, such as your age, your origins and your family.
问候，用正式的会话方法将您自己介绍给来自国外的笔友。给出关于你自己的准确信息如年龄、出生地、你的家庭等 |
| 2.Streets of London: |
Find your way and ask for directions in London. Through asking questions, learn how to express notions such as near and far, right and left. Follow your guide s instructions.
在伦敦找路及询问方向，通过问问题，学习如何表达远、近、左、右等，沿着指引行进 |
| 3.Finding your way: |
Revise vocabulary dealing with finding your way (e.g. a map, directions, to be lost). Learn the names of landmarks (e.g. the tourist office, a bank, the post office). Ask for advice and thank your guide.
进一步学习问路中用到的词语（如a map, directions, to be lost）学习标志性建筑的名称（如the tourist office, a bank, the post office）问路及致谢 |
| 4.Everyday actions: |
Describe what you are doing at the moment. Give short affirmative or negative answers to confirm or contradict what someone says.
描述你正在做的事，进行简短的肯定或否定回答某人所说的 |
● 学习英国口语中级，您将掌握：
| 主题 |
课程内容 |
| 1.The switchboard: |
Learn basic polite expressions needed to talk with business clients on the phone. Take contact details and reach a compromise with a difficult client.
学习最基本的礼貌用语与商务客户在电话中交谈。获取联系信息， 与苛刻客户达成妥协 |
| 2.An appointment: |
Introduce yourself and make an appointment by telephone.
电话中自我介绍，在电话中订约会 |
| 3.At casualty: |
Having an accident and going to casualty. Having an X-ray, being examined and getting a prescription.
发生严重的事故，X光检查，得到处方 |
| 4.Correspondence: |
You want to write a letter. Learn vocabulary for letter writing.
你想写一封信，学习通信中使用的词语 |
| 5.At the post office: |
You are in the post office. Ask questions about sending mail and learn vocabulary for the post office (e.g. first/second class, post code, stamp)
你在邮局中。询问邮寄信件问题，学习邮局中使用的词语（如first/second class, post code, stamp）. |
| 6.Banks & cashpoints: |
You want to withdraw some money while in a foreign country. Explain a problem with your cash card in a bank. Learn basic banking vocabulary.
当你在国外时， 你取款。在银行中说明你的现金卡遇到的问题。学习基本的银行用语 |
| 7.Paying a bill: |
You discuss payments with foreign business clients. Learn different means of payment and negotiate the final cost and payment schedule.
你与国外用户讨论付款。学习各种不同的付款方式，讨论最终费用以及付款期限等 |
| 8.A driving lesson: |
First driving lesson. Getting familiar with the car and its functions, the highway code and driving on the road.
第一次驾驶课，熟悉汽车各部分及其功能。 学习高速公路标识及在路上开车 |
● 学习英国口语高级，您将掌握
| 主题 |
课程内容 |
| 1.Agreeing to meet: |
Deal with a business call. Assist the caller and take their name and number. Arrange an appointment and respond to their questions.
处理一个商务电话，记录打电话人的名字和电话号码。安排一个约会并回答问题 |
| 2.Business calls: |
You make arrangements to have a stand at a trade fair. Explain your requirements in detail.
你预订一个展览会展位的。说明你的详细要求 |
| 3.The company stand: |
Speak to a client at a trade fair. Detail the features of your product and convince the client of its merits. Arrange an appointment for a product demonstration.
在展会上与客户进行沟通，详细说明你的产品的特点，使客户相信产品的优点，安排一个产品展示约会 |
| 4.Comparing products: |
Convince someone of the quality of your product.
使客户相信产品的质量 |
| 5.Making a sale: |
You meet a client who would like to place an order. Discuss product type and price. Negotiate over the discount. Agree the delivery date
你与将要订货的客户会面。讨论产型号，价格。商议折扣，同意发货日期. |
| 6.Negotiating: |
Negotiate the specific details of an order. Convince your client to choose your product over that of your competitor.
商议一个订单的特定细节。 通过你的比较使你的客户选择你的产品 |
| 7.Trouble with orders: |
Reply to a dissatisfied customer. Apologise for problems and try to find a compromise.
回答一个有抱怨的客户， 并为客户抱歉，试图找到一个解决问题的方法 |
| 8.After-sales service: |
Deal with an angry customer. Attempt to find solutions to their problems. Arrange assistance.
接待发怒客户， 试着找到问题的解决方法。安排援助 |
| 9.Handling an invoice: |
You phone a client whose invoice is overdue. Ask when payment can be expected and arrange terms.
你与欠款用户电话联系。询问何时可以付款，安排付款事项。 |
| 10.Deferring payment: |
Find a solution with a customer whose payment is overdue.
与欠款客户联系，解决欠款问题 |
| 11.Organising a stay: |
A client would like to pay your company a visit. Give advice on where to stay and leisure-time activities. Ask for details of the trip.
一个客户将要参观公司，给出居留及闲暇活动的建议，询问旅行细节 |
| 12.Welcoming visitors: |
Ask practical questions about a client s visit. Propose various leisure-time activities to be included in the visitor s itinerary.
询问关于访客的实现问题，提议访客在闲暇时可以进行的各种活动以及活动路线 |
| 13.The training course: |
Setting up training programmes. Organising a training workshop, deciding on the sort of training required and who will need training.
安排培训程序。组织培训工作间，决定培训顺序以及谁将参加培训 |
| 14.Starting a new job: |
First day at a new job. Signing the contract, settling into your office, meeting your colleagues. Talking business.
新工作第一天，签署合同，安排你的办公室，与同事会面， 讨论商务 |
● 学习英国口语精通级，您将掌握：
| 涵盖主题 |
课程内容 |
| 1.At reception: |
You are a hotel receptionist. Accommodate guests wishes and answer their questions.
你是一个酒店接待员，满足客人的愿望，回答他们的问题 |
| 2.Hotel service: |
Find solutions to guests problems. Use grammatical forms indicating politeness.
解决客人的问题，使用标准语法以表示礼貌 |
| 3.Serving customers: |
You are a waiter/waitress. Welcome customers and take their order. Apologise for problems.
你是一个服务员，欢迎顾客，接待顾客点菜， 为问题道歉 |
| 4.Bad service: |
Respond to customer questions and deal with complaints in a restaurant.
回答顾客的问题，处理顾客的抱怨 |
| 5.Sales assistant: |
You are a sales assistant in a department store. Deal with customers and explain where certain products can be found. Help a customer buy a product.
你是商场中的一个销售助理，接待顾客，告诉顾客在什么地方可以找到想要的商品。 帮助顾客购物 |
| 6.Electrical goods: |
Help a customer purchase a product by giving advice and answering their questions. Respond to a customer complaint.
在顾客购物时给出建议，回答他们提出的问题，回答顾客的抱怨 |
| 7.A new bank account: |
Ask and answer questions in order to open a new bank account
在银行开户时提问及回答问题 |
| 8.Banking operations: |
Your cashpoint card and chequebook have been stolen. Explain the situation and discover what can be done to resolve it.
您的银行卡及支票本被盗，说明情况，并找到应当如何处理的方法 |
| 9.Hot off the press: |
Visiting the newspaper offices. Asking questions about the profession. A breaking story.
参观新闻办公室， 文关于这种职业的问题。 一个突发事件 |
| 10.Travel agents: |
You are working as a travel agent. Enquire about what kind of holiday people want. Outline the choices they have and make suggestions.
您是一个旅行社代理，询问人们想要什么样的旅行，概括顾客的选择，给出建议 |
| 11.Welcoming tourists: |
You are a tourist guide. Take your clients on a tour of London and describe the sights. Accompany a VIP to the airport.
您是一个导游， 带领游客在伦敦旅游，讲述景点，陪伴VIP客户到机场。 |
| 12.Airline workers: |
You work in the airline industry. Give information about flights and safety procedures to airline passengers.
你工作在航空公司， 为乘客提供航班信息和安全程序 |
| 13.Train and ferry jobs: |
Provide travel information to rail and ferry passengers. Explain problems and give advice.
为铁路及渡船乘客提供旅行信息，解释问题，给出建议 |
| 14.The architect: |
Designing a house. Explaining your ideas to the architect. Going over the blueprints, the price of the construction and the building process.
设计一个房子，说明你对建筑的想法， 查看设计蓝图，建设价格和建设过程 | |
| |